Your Offshore Calling Team, On Demand

Cut payroll costs, boost recovery rates, and scale your operations with skilled offshore debt collection agents — backed by data-driven insights.

Why Offshore Callers

Our offshore team delivers the same professionalism as in-house agents at nearly half the cost. With real-time performance tracking, you know exactly how each caller is contributing to your bottom line.

How We Work With You

Our AI-powered collections workflow is built to make debt resolution faster, smarter, and stress-free—for both you and your customers.

Define Requirements

We assess your volume, language needs, and target regions

Select & Train Agents

You approve the talent; we onboard them into your workflow.

Track Performance

Weekly analytics and transparent reporting on calls, conversions, and settlements

Scale As Needed

Easily add or reduce team size as campaigns evolve

Key to calling more.

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Advanced data analytics.

Fast trak all settlement opportunities and coordinate all payments through Kaizen.

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Advanced Reporting

See which settlement agency is bringing in more cash for you than another. Whitelist based on your preference.

Mark Thompson

Vice President at
capalino & Company

“We were able to recover more than 90% of our underlying bad debt instead of writing it off.”

~2x

Faster
Payroll spent hunting down invoices was cut down in half.

98%

Recovery
Which would have been written off otherwise.

Get started today and unlock the power of our solutions.

Payments. Finance. Intelligence. Recovery.
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Offshore Callers

Your next team.
Already connected.

Build calling capacity around your volume, language needs, regions, and recovery workflows.

One team. More possibility.

California

Kerala

PeopleTechnologyOperations

Connected across disciplines.
Working toward what’s next.

Built for the work

Made for the work
that moves you forward.

Connected capabilities, built around your team and its next action.

01

Define the need

Map volume, language coverage, and operating requirements.

02

Select & train

Approve talent and onboard them into your workflow.

03

See performance

Track calls, conversions, and settlements with reporting.

04

Adjust capacity

Scale team size as campaigns and priorities change.

From intent to outcome

A clear path forward.

01

Map your workflow

Start with the systems, people, and outcomes that matter to your team.

02

Connect the right capabilities

Choose the Kaizen products and integrations that fit.

03

Launch and grow

Begin with a focused scope, then expand as your operation evolves.

Questions, answered

A little more clarity.

How do we get started?+

Talk with the Kaizen team about your current workflow, goals, and implementation requirements.

Can this connect to other Kaizen products?+

Yes. Kaizen is designed to keep payments, customer records, automation, and recovery connected. Your setup depends on the products and integrations you choose.

Where can existing customers get help?+

Use the Help Center, contact support@kaizen-payments.com, or call +1 (201) 733-9305.

Let’s move forward

Build a better flow for your business.

Bring payments, money movement, intelligence, and recovery together.

Talk to Kaizen