.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
◎
Account inventory & work queues
Centralize placements, ownership, status, balances, notes, and next actions across the full recovery portfolio.
See the command center →THE RECOVERY OPERATING SYSTEM
Every account. Every action.
One command center.
RecoverySuite connects account inventory, communications, workflows, payments, compliance-supporting controls, and reporting so teams can act with context instead of chasing disconnected systems.
↯
Workflow automation
Build event-driven sequences for SMS, email, letters, calls, reviews, and account-stage transitions.
Follow the workflow →◉
Dialer, IVR & AI voice
Coordinate agent calling, self-service routes, and intelligent voice outreach with account context attached.
Explore Kaizen Dialer →$
Payments & promises
Capture payments and promises, update account status, and trigger the right next action automatically.
Explore payments →✓
Scrubbing & controls
Support account validation with bankruptcy and deceased scrubbing plus governed, visible workflows.
Explore scrubbing →↗
Reporting & team visibility
Track portfolio progress, agent activity, workflow movement, recoveries, and operational performance.
See reporting →PRODUCT, NOT PATCHWORK
Built around the
work of recovery.
RecoverySuite does more than store accounts. It gives every role the context, controls, communications, and payment tools needed to move the next account forward.
01 · OPERATE
One portfolio, organized for action.
Turn account inventory into prioritized work. Teams can see ownership, balance, stage, activity, promises, and the next required step without switching systems.
- Account and placement management
- Queues, ownership, notes, and status
- Connected activity and payment history
02 · COMMUNICATE
Every conversation starts with context.
Kaizen Dialer keeps calling activity attached to the account while IVR and intelligent voice workflows expand reach and self-service capacity.
- Connected web calling and activity logging
- IVR routing and self-service flows
- AI voice automation powered with ElevenLabs
03 · MEASURE
Make performance visible.
Give leaders a clear view of placed balances, recoveries, promises, workflow activity, and team execution—then use that visibility to refine operations.
- Portfolio and recovery monitoring
- Team and workflow performance
- Central operational reporting
RECOVERY COMMAND CENTER● LIVE
PLACED$1.28M
RECOVERED$462K
PROMISES1,849
High-priority outreach184 ACCOUNTS
Promise follow-up67 ACCOUNTS
Account validation32 ACCOUNTS
Payment reconciliation19 ACCOUNTS
FROM PLACEMENT TO RESOLUTION
One workflow that keeps
the next action moving.
Bring the recovery lifecycle into a coordinated operating rhythm without losing the account history or the team’s place in the process.
Ingest & validate
Centralize files and accounts, then prepare clean inventory for recovery.
Scrub & segment
Run key checks and organize accounts by status, risk, and strategy.
Automate outreach
Trigger messages, letters, calls, and reviews from account events.
Engage & collect
Use agents, Dialer, IVR, voice automation, payments, and promises.
Resolve & report
Update outcomes, maintain account history, and measure performance.
BUILT FOR THE PEOPLE DOING THE WORK
One platform for
every recovery model.
Protect customer context while recovering revenue.
Coordinate early-stage recovery, internal follow-up, promises, and payments before accounts require external servicing.
Operate portfolios without operational sprawl.
Manage placements, work queues, communications, payments, and reporting across teams and clients.
Connect recovery to the wider revenue lifecycle.
Keep collection activity aligned with the invoices, payments, and customer records that came before it.
QUESTIONS, ANSWERED
RecoverySuite FAQ
Who is RecoverySuite designed for?
RecoverySuite supports first-party recovery teams, third-party collection agencies, and financial operations teams that need a centralized system for accounts, workflows, communications, payments, and reporting.
Does RecoverySuite include calling tools?
RecoverySuite connects with Kaizen Dialer, IVR, and intelligent voice workflows so calling activity and outcomes can remain tied to the account and the broader recovery process.
Can RecoverySuite automate outreach?
Yes. Teams can create workflow-driven actions for communications and operational tasks based on account stage, due dates, status changes, and other recovery events.
How do teams evaluate fit and implementation?
Book a focused product demo. The Kaizen team can review your portfolio model, current systems, communications, payment flow, reporting requirements, and implementation goals.
THE RECOVERY OPERATING SYSTEM
Move every account with
clarity and control.
See how RecoverySuite can fit your portfolio, team, and recovery strategy.